Project Skin MD Richmond in Vancouver

Try to do something nice for my pregnant wife while I’m in the shop buying her a gift certificate for a facial I ask is a facial safe while she is pregnant they say yes. And then when I call again later to clairify if it’s safe when she is pregnant they say no…. ???? Like what?? is it safe or not? I feel like it’s a simple yes or no question I get it you guys are probably a struggling business but jeez don’t jeopardize safety know your facts and stick to them? Or inform your receptionist on what is and what isn’t safe. Idk kinda strange behaviour.

December 16, 2025

I am extremely disappointed with my experience at this clinic. I flew in from the United States specifically for this appointment, yet the clinic changed my booking on the same day and pushed me to a much later time in the evening. Even worse, during my Ultherapy treatment, the machine broke down halfway through. Anyone who understands Ultherapy knows that stopping midway is the worst-case scenario, because the energy becomes uneven and can easily cause asymmetry. That is exactly what happened — now my face is visibly uneven, and I am extremely upset and worried. This is an expensive, medical-grade procedure. There is absolutely no excuse for poor scheduling, last-minute changes, and equipment failure during treatment. I trusted this clinic and traveled a long distance for professional service, but the experience was completely unacceptable. I cannot recommend this place for Ultherapy or any advanced treatments.

December 5, 2025

I had an outstanding experience with Gina’s customer service at Project Skin MD Richmond. She was professional, incredibly friendly, and very helpful throughout my interactions with her. Gina took the time to understand my needs and recommended me the perfect treatments. I am very happy and beyond satisfied with the results. I recommend Gina and Project Skin MD Richmond to anyone looking to enhance their beauty!

September 18, 2025

Project Skin is simply amazing place! I've been seeing Glen at project skin for my skincare needs for two years now. and I wouldn't trust anyone else. Her experience and knowledge are evident in every facial and microneedling session. She truly knows her work so well and always delivers incredible results. I highly recommend her for anyone looking for exceptional skincare services.

September 18, 2025

Had such a great experience here, all thanks to Gina and Poyi! They were so friendly, kind, and genuinely caring throughout the whole process. I came in for microneedling, and they really took the time to explain everything, gave me helpful advice, and made sure I felt totally comfortable before going ahead with the treatment. You can tell they really care about what they do and about their clients. I’m already seeing great results from the treatment, but honestly, their amazing service made the biggest impression. Highly recommend if you’re looking for a place with not just good treatments, but great people too!！

April 13, 2025