Laya Spa & Yoga in Toronto

Terrible experience at Laya Spa. I got COVID after travelling and called ahead to avoid a no-show. I understand their policies and would have come if it didn’t risk exposing others, but instead of understanding, the receptionist made me feel like my sickness was my own fault. She even told me not to come—yet insisted I’d be charged the full $200 and that “management has to speak on policies.” The receptionist seemed unsure of anything helpful and could only enforce their strict 24-hour policy. I now have to deal with this absurd charge and will be avoiding this place completely. I’ll be waiting to hear from management, but it’s clear their STRICT policies leave no wiggle room, even after a global pandemic. Their solution is to charge and credit you for when their schedule can handle it in January. Absolutely absurd, I dont know anyone who'd want to come after this first experience Save your time and money. Go to Well Bynd or any spa that actually values people’s well-being.

December 12, 2025

An amazing little oasis on queen street filled with thoughtful little touches like refreshment, mood lighting and lovely music. Lynn did a wonderful job with my RMT massage- I will most definitely be back!

December 9, 2025

Beautiful space, best RMT massage I have ever had! Lynn was thorough, generous (scalp, arms, feet, back, legs!) massage! Candles and music gorgeous, great ambiance, cookies, tea and juice thoughtfully available in ceramic cups. No rushing. Complimentary steam room after massage was lovely - remember to book! There are a lot of massage choices on the menu - I was there with my daughter in Toronto for one day so could only pick one. If I lived downtown Toronto, would go there for yoga and other services! Highly recommend.

October 22, 2025

Amazing experience. Alessandra was amazing. The thai abdominal massage is something so rare and they actually had it. It was so helpful and I highly recommend Alessandra. I feel so at ease now. I have been here multiple times and always a pleasure. Thanks laya spa.

September 26, 2025

Very professional and friendly staff. Francesca did an amazing job with massage and facial! Love the products that are natural and made by spa owner. They smell so nice. I felt calm, relaxed and glowing. I'm definitely coming back soon!

February 8, 2025